Repair or replace shipping costs
EU, UK and US scooter orders will be shipped expedited and free, often take 2-7 days to your door.
All spare parts and accessories will be shipped from China with shipping fees.
We typically dispatch orders between Mon-Friday. Orders often get dispatched within 24 hours after payment cleared. Weekend orders will be dispatched next Monday. Meanwhile, a shipping tracking number will be updated.
|Destinations||Shipping Methods||Estimate Delivery Time||Costs|
|Other destinations||EMS/DHL/FedEx||10-25 Days||contact us|
Please note: Affected by Covid-19, there will be some delay on the delivery.
30 Days Free Return
Our return policy lasts 30 days since the delivery date.
If our products can’t work when it arrive you. you can start a free return within 30 days of the delivery date, we will cover the return shipping cost.
If it is your problems to return a product, you will pay return shipping cost yourself.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back directly, contact us before do that.
In 30 days free return policy, there are certain situations where only partial refunds are granted (if applicable)
- Product is not in its original condition, is damaged or missing parts for reasons not due to our error
- Product is returned more than 30 days after delivery
Our warranty policy lasts 2 years, please contact us if your product have any problems. We will solve all problems in following steps:
- Ship repair parts to you if the problem can be resolved by yourself. We will help you online.
- Return to our repair center for complicated problems, we will cover the shipping cost if it is our responsibility.
- If it is damaged during use, we will provide paid repair services.
Guarantee safe checkout
Repair shipping costs.
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