EU, UK and US scooter orders will be shipped expedited and free, often take 2-7 days to your door.
All spare parts and accessories will be shipped from China with shipping fees.
We typically dispatch orders between Mon-Friday. Orders often get dispatched within 24 hours after payment cleared. Weekend orders will be dispatched next Monday. Meanwhile, a shipping tracking number will be updated.
Destinations
Shipping Methods
Estimate Delivery Time
Costs
UK
DHL/Yodel/UPS/DX
2-3 Days
Free
EU
DPD/DHL
2-7 Days
Free
US
FedEx/UPS
2-7 Days
Free
Other destinations
EMS/DHL/FedEx
10-25 Days
contact us
Please note: Affected by Covid-19, there will be some delay on the delivery.
Products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to AOVOPRO directly. Products purchased through our website are subject to the terms and conditions below:
RETURNS If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Returning products within 30 Days of delivery: Any product purchased can be returned within 30 days for a refund to the original method of payment. The customer will be responsible for return shipping costs. AOVOPRO DOES NOT PROVIDE RETURN SHIPPING LABELS FOR BUYERS Remorse.
If an item arrives defective, AOVOPRO will exchange it for a working product and provide a return shipping label for the defective product at no cost to the customer.
If return products show abnormal wear & tear or physical damage. We will deduct 30%-70% of the refund amount based on wear & tear or physical damage. This also includes missing parts or accessories sold with the product.
Follow these steps to return products within 30 days of delivery:
Start a return request on the live chat application.
click the bot icon to start.
choose “start a return” option.
provide details of the return.
our agent will contact you to confirm/arrange the return.
Pack the product in original packaging or sturdy box to ensure the product will be returned without damage. For original packaging, this must include the styrofoam inserts.
Once we receive and inspect the product, we will process the refund within 2 to 3 business days.
NOTICE: It is the buyer’s responsibility to keep the original packaging of the goods, and AOVOPRO will be exempt from responsibility for return disputes caused by lack of packaging boxes.
NOTICE: We will not accept shipping damage claims filed more than 7 days after receipt of any products.
NOTICE: We will not accept fail delivery/missing package claims filed more than 7 days after receipt date of shipping tracking.
CANCELLATIONS
Items returned while in transit: If you wish to cancel your order after it has already been processed, please contact us to let us know.
In some situations, the product may end up being delivered after the cancellation request. If that is the case, it is the buyer’s responsibility to ship and return the product back to our warehouse.
If the customer service staff does not process your order cancellation request in time due to the time difference, and the order is finally sent out and cannot be intercepted, you will need to refuse delivery. If your rejection fails, you will pay the shipping fee for the return.
Our working hours are Hong Kong time: 9:00-18:00 Mon. – Fri.
Tracking your package
Using the tracking number provided in your order confirmation email you can check the status of your delivery with the carrier. Please see our shipping restrictions below for more information.
Shipping restrictions aovopro.com will not accept product or product part orders being shipped to Canada, Puerto Rico, Hawaii or Alaska.
P.O. boxes AOVOPRO can not ship to a U.S. Postal Service post office box. Please provide an actual street address.
APO/FPO addresses AOVOPRO cannot ship to APO/FPO addresses.
Commercial mail boxes AOVOPRO cannot ship to a commercial mailbox similar to a Mail Boxes Etc®. Please provide an actual street address.
Undeliverable packages When the carrier returns these undeliverable packages to us we issue a full refund excluding shipping charges. Please allow 30 days for refund to your credit card account.
These undeliverable packages will not be reshipped. A new order must be placed for the item. Please review our address accuracy tips above before placing another order.
The decision to label a shipment as undeliverable is made by the carrier usually for one of the following reasons:
Incorrect address If an address is incorrect or incomplete the package will be returned by the carrier. Please be careful when entering your address and proof read it for any mistakes before submitting your order. Customers are responsible for entering the correct shipping address.
Refused by recipient If you are placing an order to send as a gift it may be refused by a recipient who is not expecting to receive a gift. You may want to let the recipient know that they should be expecting a surprise.
Return address: Craig Hook Hookies Scooters 18 Park Parade Havant, Hampshire PO9 5AD UK
350W Motor: The BK520 electric bike equipped with a 500 W peak motor, boosted a top speed of 22MPH. The LCD Display provides riding data support, such as ODO/MAX/AVG SPEED, PAS mode can be customized up to 5 modes.
Removable Large Battery: The BK520 e-bike is equipped with a 48V 5.2Ah battery, which covers a range of up to 25-30 miles per charge for 5 hours so that it can meet travel or daily commute needs. Removable battery makes charging more convenient whether you are at home or in the office.
5 speed modes: 5 modes will assist you with a moderate amount of power as you pedal the bike, kick in 1-3 levels of pedal assist to suit your needs.
Riding Comfortably and Handily: The 26″ puncture resistant tires are for greater durability. A high-strength front fork suspension, 5-speed gears, dual lights, LCD display, front and rear mechanical disc brakes can bring your riding more comforts, make your e-bike adapted to complex terrains and keep you safe.
Minimalist Appearance & Lightweight Frame: A highly efficient, city style affordable electric bicycle offering minimalist and sleek appearance and only weighs 52 lbs. The triangular high-carbon steel frame provides more stability.
Wheel size: 26 INCH Pneumatic Tire
Charger: DC 5 4 . 6 V 2A
Motor Power: 350W Brushless Motor
Mode: 5 speed modes
Maximum load: 330LBS (150kg)
Battery: 48V 5 . 2 Ah Lithium-ion battery
Throttle mode Range: 25 – 30 Miles
Pedal assist: 35 – 40 Miles
Top Speed: 22mph(35km/h)
Suspension: Front + Rear
Product Size: 172x64x106cm
Product weight: 24KG
Packing size: 143x25x76cm
Charge Time: 5 hours
Brake type: Front and rear disc brakes
Package including:
User Manual x1
Pedals x2
Front Wheel x1
Charger x1
seat x1
Tool x4
Battery key x 2
Electric BIKE x1
Reviews (11)
11 reviews for AOVOPRO BK520 Electric MTB Electric Bike with Smart APP for Adults 5.2Ah Battery 350W Brushless Motor
Arron macauley
Rated 5 out of 5
September 27, 2026
Really nice bike use it every day to get to work
Landon
Rated 5 out of 5
September 25, 2026
Very good bike, this is my first electric bike and I was not disappointed. I can do very high speed and go pretty far, I have gone multiple towns away with full battery. building is pretty simple but a accidentally cut the suspension while cutting packaging off the bike. very reliable and good quality. I have had it for a year and not many issues, I recommend.
Jamey
Rated 5 out of 5
July 15, 2026
Best ebike
David
Rated 5 out of 5
April 30, 2026
Great bike really fast and handy
Robert
Rated 4 out of 5
April 9, 2026
Other then the innertube littrely exploding good bike i recomend
Callum Hillberg
Rated 4 out of 5
January 25, 2026
Good bike overall just wish you could buy extra parts as the battery runs out fast and I would be nice to have a spare in my backpack but overall good buke except some parts are a bit fragile
Kevin Shenton
Rated 5 out of 5
September 30, 2025
Excellent entry level bike,few things to sort when you get the bike and building of it.I uploaded a video to Tiktok to show build and also after 100 miles please watch for more information https://www.tiktok.com/@shennie28/video/7519575384124443926?is_from_webapp=1&sender_device=pc&web_id=7555937157438981654
Syed
Rated 5 out of 5
July 16, 2025
I’m order now I love this bike my friend has one
MR JOHN WALLER
Rated 5 out of 5
June 28, 2025
JUST BOUGHT ONE ,EASY TO PART ASEMBLY,HAVE NOT RIDE A BIKE FOR ALMOST FIFTY YEARS,BUT SOON GOT THE HANG OF THIS EASY TO RIDEBICK MY FRIENDS ALSO WANT TO GET ONE JUST WAITING FOR THE RIGHT DISCOUNT
Rajveer
Rated 5 out of 5
June 20, 2025
Overall happy
Rajveer
Rated 5 out of 5
June 20, 2025
Really good and nice and fast and really quick acceleration but building is a bit long . Seat is a bit loose even though tight and phone holder needs to keep needing to get tighter
English
Dansk
Nederlands
Français
Deutsch
Italiano
Português
Español
Svenska
11 reviews for AOVOPRO BK520 Electric MTB Electric Bike with Smart APP for Adults 5.2Ah Battery 350W Brushless Motor