EU, UK and US scooter orders will be shipped expedited and free, often take 2-7 days to your door.
All spare parts and accessories will be shipped from China with shipping fees.
We typically dispatch orders between Mon-Friday. Orders often get dispatched within 24 hours after payment cleared. Weekend orders will be dispatched next Monday. Meanwhile, a shipping tracking number will be updated.
Destinations
Shipping Methods
Estimate Delivery Time
Costs
UK
DHL/Yodel/UPS/DX
2-3 Days
Free
EU
DPD/DHL
2-7 Days
Free
US
FedEx/UPS
2-7 Days
Free
Other destinations
EMS/DHL/FedEx
10-25 Days
contact us
Please note: Affected by Covid-19, there will be some delay on the delivery.
Products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to AOVOPRO directly. Products purchased through our website are subject to the terms and conditions below:
RETURNS If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Returning products within 30 Days of delivery: Any product purchased can be returned within 30 days for a refund to the original method of payment. The customer will be responsible for return shipping costs. AOVOPRO DOES NOT PROVIDE RETURN SHIPPING LABELS FOR BUYERS Remorse.
If an item arrives defective, AOVOPRO will exchange it for a working product and provide a return shipping label for the defective product at no cost to the customer.
If return products show abnormal wear & tear or physical damage. We will deduct 30%-70% of the refund amount based on wear & tear or physical damage. This also includes missing parts or accessories sold with the product.
Follow these steps to return products within 30 days of delivery:
Start a return request on the live chat application.
click the bot icon to start.
choose “start a return” option.
provide details of the return.
our agent will contact you to confirm/arrange the return.
Pack the product in original packaging or sturdy box to ensure the product will be returned without damage. For original packaging, this must include the styrofoam inserts.
Once we receive and inspect the product, we will process the refund within 2 to 3 business days.
NOTICE: It is the buyer’s responsibility to keep the original packaging of the goods, and AOVOPRO will be exempt from responsibility for return disputes caused by lack of packaging boxes.
NOTICE: We will not accept shipping damage claims filed more than 7 days after receipt of any products.
NOTICE: We will not accept fail delivery/missing package claims filed more than 7 days after receipt date of shipping tracking.
CANCELLATIONS
Items returned while in transit: If you wish to cancel your order after it has already been processed, please contact us to let us know.
In some situations, the product may end up being delivered after the cancellation request. If that is the case, it is the buyer’s responsibility to ship and return the product back to our warehouse.
If the customer service staff does not process your order cancellation request in time due to the time difference, and the order is finally sent out and cannot be intercepted, you will need to refuse delivery. If your rejection fails, you will pay the shipping fee for the return.
Our working hours are Hong Kong time: 9:00-18:00 Mon. – Fri.
Tracking your package
Using the tracking number provided in your order confirmation email you can check the status of your delivery with the carrier. Please see our shipping restrictions below for more information.
Shipping restrictions aovopro.com will not accept product or product part orders being shipped to Canada, Puerto Rico, Hawaii or Alaska.
P.O. boxes AOVOPRO can not ship to a U.S. Postal Service post office box. Please provide an actual street address.
APO/FPO addresses AOVOPRO cannot ship to APO/FPO addresses.
Commercial mail boxes AOVOPRO cannot ship to a commercial mailbox similar to a Mail Boxes Etc®. Please provide an actual street address.
Undeliverable packages When the carrier returns these undeliverable packages to us we issue a full refund excluding shipping charges. Please allow 30 days for refund to your credit card account.
These undeliverable packages will not be reshipped. A new order must be placed for the item. Please review our address accuracy tips above before placing another order.
The decision to label a shipment as undeliverable is made by the carrier usually for one of the following reasons:
Incorrect address If an address is incorrect or incomplete the package will be returned by the carrier. Please be careful when entering your address and proof read it for any mistakes before submitting your order. Customers are responsible for entering the correct shipping address.
Refused by recipient If you are placing an order to send as a gift it may be refused by a recipient who is not expecting to receive a gift. You may want to let the recipient know that they should be expecting a surprise.
Return address: Craig Hook Hookies Scooters 18 Park Parade Havant, Hampshire PO9 5AD UK
750W Power Moter
This electric bike adopts 750W 48V rear motor, which can provide strong power and the top speed can reach 31MPH. AOVOPRO AP20 electric bike cross to power you through any terrain. 15.6AH Battery Mountain Bike
AOVOPRO Electric bicycles Equipped with 48V 15.6AH large capacity battery, which provides fast charging in as little as 5 hour. It covers a range of 50 miles per full charge. The battery is removable, waterproof and is small enough to bring home or to the office to charge. 20*4.0 Fat Tire Electric Bike
The off-road electric bikes specially use super strong professional 4.0 size fat tires that are wear-resistant. Its grip is strong, allowing you to easily deal with various road surfaces, and it can let you ride freely in mountains to explore nature. The front fork is used for shock absorption and the middle shock absorption makes riding more comfortable and more stable. Unparalleled Riding Performance
AOVOPRO AP20 Electric bicycles has an Intelligent LCD display that shows various information such as speed, battery, mileage, etc. You can activate multiple functions with simple operations on the display to make your ride smarter and easier.
Specification:
Wheel size: 20 x 4 inch Pneumatic Tire
Motor Power: 750W Brushless Motor
Mode: 1:2:3:4:5
Maximum load: 330LBS(150kg)
Battery: 48V 15.6Ah Lithium-ion battery
Range: 50 Miles(80 KM)
Charger: DC 42V 2A
Charge Time: 5 hours
Power Requirements: 100-240V(input)
Power Reguirements: 100-240V(output)
Top Speed: 31MPH
Suspension: Front + Rear
Product Size: 163x18x109cm （64 *7*43 in)
Seat height: 85cm (33.5in)
Product weight: 88LBS
Packing size: 141x32x91cm (55.5*12.6*35.8 in)
Brake type: Front and rear disc brakes
Recommended Use: Off-road
Reviews (13)
13 reviews for AOVOPRO AP20 Electric Bike for Adults 20 X 4.0 Fat Tire, 750W Off-Road E Bike, E-Mountain Bike 48V 15.6AH
Jonathan
Rated 5 out of 5
September 30, 2026
What app I need change setting on my aovopro mountain bike fat wheels
Johan Lourens
Rated 4 out of 5
August 9, 2026
Good bike
Ali
Rated 4 out of 5
August 3, 2026
Very fast but hard saddle
Chris
Rated 5 out of 5
August 3, 2026
Nice bike to ride. I can't understand why though there is only indicators at the rear and not at the front. Like how I can change the settings on both the app and display. The only problem I have in the UK is no insurance company wants to insure it because it is above the EAPC law for ebikes. Stupid regulations.
Zibi
Rated 5 out of 5
July 19, 2026
Amazing best scooter
Khuram
Rated 5 out of 5
July 16, 2026
Quality in this bike i love it
kzino
Rated 5 out of 5
July 6, 2026
Great bike gets me a to be more than fast enough great stability.
fred
Rated 5 out of 5
June 26, 2026
Best ebike 100% reccomend
Joel
Rated 5 out of 5
May 29, 2026
Very good e-bike range varies what speed ur going in but its very fast if u go in mode 3 u can get to a lot of places
Paul
Rated 5 out of 5
May 26, 2026
Very good bike overall i enjoy riding it to work and back and have no issues with it
Joseph
Rated 3 out of 5
May 25, 2026
Good bike ride daily but I only get about 25 miles per charge mixed terrain City riding at top speed 26-31mph
English
Dansk
Nederlands
Français
Deutsch
Italiano
Português
Español
Svenska
13 reviews for AOVOPRO AP20 Electric Bike for Adults 20 X 4.0 Fat Tire, 750W Off-Road E Bike, E-Mountain Bike 48V 15.6AH