FAQs

US orders will be shipped from our warehouse in the US.  EU orders will be shipped from our warehouse in Germany. UK orders will be shipped from our warehouse in the UK. Other orders will be shipped from our warehouse in China.

No sale taxes will be charged.

Buyers located in US/UK/EU will no need to pay customs duties.
For other countries, prices are not covering customs taxes! Please note some of the countries may be customs/import duties to pay depending on the value of the goods, these are the responsibility of the customer. If you are unsure please check your local customs office.

1. US: 2-7 days
2. UK: 2-3 days
3. EU: 2-7 days
4. South East Asia/North America: 10-15 days
5. Middle East: 15-25 days
6. Australia & New Zealand: 10-15 days
7. South America: 20-35 days
8. Other destination please contact us for details

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Delivery times may vary, especially during peak periods.

We typically dispatch orders between Mon-Friday. Orders often get dispatched within 24 hours. Weekend orders will be dispatched next Monday. Meanwhile, a shipping tracking number will be updated.
UK orders often take 2-3 days to delivery.
US/EU orders often take 2-7 days to delivery.

Start a easy return within 30 days of delivery. Return items should be in its original condition and packing.
Please contact us at support@aovopro.com, you will receive an emial for return details.

Please refer to our Return policy

Enjoy 2 year warranty service since the date of purchase! We have repair center in UK, EU and US.

Contact us immediately and start a free return.

Please contact us and feel free to ask us any questions.